We’re here to help. Reach out with questions, feedback, or support requests. For general questions about our AI video detection service, features, or capabilities:
Email: info@aivideodetector.net
Technical Support
Experiencing technical issues or need help using the service?
Email: support@aivideodetector.net
Response Time: We typically respond within 24-48 hours on business days.
Privacy and Data Questions
Questions about data handling, privacy practices, or data requests:
Email: privacy@aivideodetector.net
For GDPR requests, CCPA requests, or data deletion inquiries.
Legal and Compliance
Legal inquiries, DMCA notices, or terms-related questions:
Email: legal@aivideodetector.net
Partnership Opportunities
Interested in partnerships, integrations, or institutional access?
Email: partnerships@aivideodetector.net
We work with news organizations, educational institutions, and research facilities.
Media and Press
Journalists and media professionals seeking information or interviews:
Email: press@aivideodetector.net
What to Include in Your Message
Help us respond faster by including:
- Clear subject line describing your inquiry
- Detailed description of your question or issue
- Screenshots if reporting technical problems
- Video details if asking about specific detection results (file size, format, duration)
- Your contact information for follow-up if needed
Frequently Asked Questions
Before reaching out, check if your question is answered in our resources:
- About Us – Learn about our mission and technology
- Privacy Policy – Data handling and privacy practices
- Terms and Conditions – Service terms and usage guidelines
- Disclaimer – Service limitations and legal information
Report Abuse or Violations
If you encounter prohibited content or Terms of Service violations:
Email: abuse@aivideodetector.net
Include detailed information about the violation and any relevant evidence.
Feedback and Suggestions
We value your input. Share ideas for improvements, feature requests, or user experience feedback:
Email: feedback@aivideodetector.net
Your suggestions help us improve our service for everyone.
Connect With Us
Stay updated on new features, detection improvements, and AI security news:
Website: https://aivideodetector.net
Blog: https://aivideodetector.net/blog
Before You Contact Us
Technical Issues
If you’re experiencing technical problems:
- Clear your browser cache and try again
- Try a different browser (Chrome, Firefox, Safari, Edge)
- Check your internet connection
- Verify file format (MP4, AVI, MOV supported)
- Reduce file size if upload fails (under 500MB recommended)
Detection Questions
If you have questions about detection results:
- Results represent probability, not certainty
- Low confidence scores indicate uncertainty
- Multiple verification methods improve accuracy
Privacy Commitment
We handle all contact communications with strict privacy protection:
- Email addresses are used only for responding to inquiries
- We do not share contact information with third parties
- Communications are confidential
- Contact data is retained only as long as necessary
Review our Privacy Policy for complete details.
We’re Here to Help
Whether you’re a journalist verifying sources, an educator checking submissions, or an individual seeking truth in digital content, we’re committed to supporting your verification needs.
Don’t hesitate to reach out. Every question helps us improve our service and better serve our community.
Ready to verify a video? Start Detection Analysis